# AI Training for Corrections Staff | New Beginnings

URL: https://newbeginnings.academy/for-staff

Programs · For staff

# Safe, confident AI for the rehabilitation workforce.

Training for case managers, program and education staff, administration, IT and leaders: the people who plan, run and report on rehabilitation. Built around the AI tools your agency has chosen. Officers have their own program, and both are separate from the programs for people in custody and on orders.

For corrections staff, not officers

## AI literacy for the people who run rehabilitation.

For the staff who work alongside officers: case management, programs, education, health, administration and leadership. Their work decides whether rehabilitation happens, and whether it is measured.

- AI fundamentals for non-technical staff
- Recognising AI-enabled scams and deepfakes targeting people in custody and their families
- Responsible use of AI in administration and reporting
- Using AI to track rehabilitation programs: attendance, completions and waitlists
- Facilitating the New Beginnings rehabilitation program

Staff AI training

### Tailored to your AI rollout.

Staff training is a separate program from officer training and from the rehabilitation programs for people in custody and on orders. Every agency rolls out AI differently: Microsoft Copilot, ChatGPT with or without agents, or a mix. We build the training around the tools you give your staff, and show them how to use them safely and efficiently.

Your tools

#### Built on what you deploy

We start from the tools and settings you have approved: Copilot in Microsoft 365, ChatGPT, custom agents, or a combination.

Your policies

#### Inside your rules

Training follows your agency’s AI policy, privacy obligations and records requirements, including what must never go into an AI tool.

Your roles

#### Built on real tasks

Separate sessions for case managers, education and program staff, administration and managers, each built on the work they do.

Your pace

#### Grows with the rollout

From a single briefing at launch to follow-up sessions as new features and agents are switched on.

Practical use cases

Every session covers safe use: protecting personal and sensitive information, checking output before relying on it, and keeping a person accountable for every decision.

- Drafting and summarising case notes and reports for review
- Summarising long policies, procedures and legislation
- Writing plain-English letters and notices
- Turning meeting notes into minutes and actions
- Analysing spreadsheets such as program attendance, completions and rehabilitation outcomes
- Preparing briefings and presentations
- Setting up and supervising agents for routine admin
- Checking AI output for errors, bias and missing context

## Go deeper by AI type.

Staff training draws on our AI Training courses. Each one can be run for your teams on its own or combined.

01

### General AI prompting and safety

Everyone

How to ask AI for what you need, check what it gives you and stay safe.

View course → 02

### Using Copilot

Microsoft 365 users

Copilot inside Outlook, Teams, Word, Excel and PowerPoint, set up your way.

View course → 03

### Advanced ChatGPT and Claude

Regular AI users

Projects, research, files, Claude Design, custom GPTs and connectors.

View course → 04

### Creating agents

Power users, analysts and IT · Technical

From no-code agent builders to tool use, retrieval, evaluation and security.

View course → 05

### Developing with AI

Developers and technical teams · Technical

AI coding assistants, model APIs, RAG, evals and secure deployment.

View course → 06

### Governance, government and safety

Leaders, risk, legal and procurement

Policy, privacy, risk, procurement and transparency, in plain English.

View course →

Plan your staff training

## Tell us about your rollout.

Which tools your staff have, who needs training and when. We will tailor the sessions to your setup, your policies and your rehabilitation goals. Training officers? Use the officer training request.

01 A call with your AI, IT or learning lead.

02 A review of your tools, settings and AI policy.

03 A training plan by role, with dates and cost.

### Thank you. Request received.

We will be in touch within two business days.
